Privacy Policy

PRIVACY POLICY

Personal Data Privacy Policy

Effective Date: 02/04/2026

1. Introduction

This Privacy Policy describes how HellenKang ("we," "us," or "our") collects, uses, and discloses personal data from individuals in the Republic of Ireland ("you" or "your"). We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (DPA).

2. Information We Collect

We may collect and process the following categories of personal data:

Contact information (e.g., name, email address, phone number). Identification information (e.g., date of birth, government-issued ID). Financial information (e.g., payment details). Usage information (e.g., website usage, interactions with our services). Technical information (e.g., IP address, device information). Other information you provide to us voluntarily.

3. How We Use Your Personal Data

We use your personal data for the following purposes:

Providing and improving our products and services. Processing transactions and fulfilling orders. Sending you relevant communications (e.g., updates, marketing materials). Responding to your inquiries and providing customer support. Complying with legal and regulatory obligations. Preventing and detecting fraudulent activities. Conducting research and analysis to improve our services.

4. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Performance of a contract with youCompliance with a legal obligation. Consent you provide (where applicable). Legitimate interests pursued by us or a third party.

5. Sharing Your Personal Data

We may share your personal data with:

Service providers who assist us in operating our business. Legal and regulatory authorities as required by law. Third parties in connection with a merger, acquisition, or business transfer. Other parties when you have given your explicit consent.

6. Your Data Protection Rights

You have certain rights regarding your personal data, including:

Access: You can request a copy of the personal data we hold about you.

Rectification: You can correct inaccurate or incomplete personal data.

Erasure: You can request the deletion of your personal data under certain circumstances.

Restriction: You can request the restriction of processing in certain situations.

Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.

Objection: You can object to certain types of processing.

To exercise these rights, please contact us using the contact details provided in Section 8.

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

8. Contact Us

If you have any questions or concerns about our Privacy Policy or your personal data, please contact our Data Protection Officer at support@hellenkang.com

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website with the effective date.

10. By following a plan or by following advice provided by HellenKang, you assume such risks and waive and release any claim which you may have against HellenKang. As a result of any future injury or illness as a result of the use or misuse of any programme.

You also claim responsibility for any adverse effects that result from the use of recipes and/or information in a plan.

For our terms & conditions, please refer to our terms here: https://hellenkang.com/terms